Implementation and Consulting

Bespoke Development

Report Generation and Automisations

Standard Terms

Standard Terms

Software Prices

Our software prices are based on the Recommended Retail Price (RRP) List of SAGE Pastel International. Our quoted prices do not include V.A.T. - Installation, Implementation and Training are additionally charged as detailed below. The Annual Support Contract for the first year is MANDATORY. The Annual Licence and Support Fee for Sage PAstel Evolution is yearly MANDATORY.

Technical Support 

Our clients are supported by our team by:
  • Telephone, Fax, E-mail Support, and/or
  • On-site Support visits
(i) Telephone, Fax, E-mail Support WITH Annual Support Contract

Telephone, Fax, E-mail Support is provided for FREE to all clients who acquire the Annual Support Contract. Clients with Annual Support Contract are entitled to receive for FREE Sage software maintenance updates. The Telephone, Fax, E-mail Support however is not a substitute for training, implementation or on-site support.

(ii) Telephone, Fax, E-mail Support WITHOUT Annual Support Contract is not provided.

(iii) On-site Support Visits On-site support is charged at the rates shown below:
  Sage Line 50
Shine POS
Chronos Timesheets
Job Costing
and WinForecast
Sage Pastel Evolution
       • For clients with the Annual Support Contract € 65/hour € 100/hour € 100/hour
       • For clients without the Annual Support Contract € 200/hour € 300/hour N/A
The above rates do not include V.A.T.


Training on all Sage Software products can be provided either at the stage of acquiring the software or at a later stage.

(i) Training
Subsequent training is charged at the rates shown below:

  Sage Line 50
Shine POS
Chronos Timesheets
Job Costing
and WinForecast
Sage Pastel Evolution
       • For clients with the Annual Support Contract € 65 /hour € 100 /hour € 100 /hour
       • For clients without the Annual Support Contract € 200 /hour € 300 /hour N/A
       • Trips outside Nicosia City Limits € 10 /trip € 10 /trip € 10 /trip
       • Trips outside Nicosia € 30 /trip € 30 /trip € 30 /trip

All training can be arranged either on-site or in our premises. The above fees do not include V.A.T.

Travelling time to the client’s site is chargeable at the applicable rates.

Implementation and Report Design  

Our team can undertake the full implementation of all the accounting software solutions we provide. The implementation covers the following:
  • Project Management and Implementation
  • Chart of Accounts Set-up in coordination with your auditor
  • Accounting Procedures Consulting in coordination with your auditor
  • Statements and Reports Design to suite your needs
  • Bespoke Development
A separate quotation for the implementation can be provided on request after our initial FREE Evaluation of your company’s requirements.
New customized reports layouts can be designed starting at € 125/report.

Version Upgrades and Support  

Sage launches a version upgrade for all its software once a year. The version upgrade is optional. The version upgrade installation fee is € 55 /hour. Installation of Sage Pastel Evolution upgrade is charged at € 80/hour. We recommend that our clients buy the annual version upgrade. Our team can provide technical support for the current version and three prior versions only. The version upgrade option can be bought at the point of acquiring the software and it applies for the next version upgrade.

Payment Terms 

We require payment as follows: For Software:
  • 100% Prepayment upon placement of software order (unless otherwise specified)
The prepayment amount is not refundable. For Services:
Our other services are payable upon presentation of our invoice at the point of completion of our work.

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